Last Updated: 11/06/2026 · These Terms apply to the PanelIQ websites, survey systems, emails and related services (the “PanelIQ Site and Features”), operated by PanelIQ (“PanelIQ”, “we”, “our”, “us”).
Please read Section 9 carefully. It contains a binding arbitration clause and a class action waiver that affect how disputes are resolved.
By creating an account or using the PanelIQ Site and Features you agree to these Terms of Use and to our Privacy Policy, which explains how we collect, use, share and protect your Personal Information and the privacy rights available to you. If you do not agree, do not use the PanelIQ Site and Features.
Membership is free and voluntary. You must be at least 18 years old (or the age of majority where you live, if higher) and a resident of the country you register for. Only one account per person is allowed. You agree to provide true, accurate and current information and to keep it up to date. We may review, verify (including with identity and fraud-prevention partners) and approve new accounts before you can take paid surveys.
If you join or sign in with Facebook, LinkedIn or Instagram, you authorize us to receive the basic profile information that network shares with us (such as your account ID, name, email address and profile picture), as described in the Privacy Policy. We never receive your social media password and never post on your behalf. Your use of those networks is governed by their own terms and privacy policies.
We invite you to surveys that match your profile. You are never obliged to take part. Survey availability depends on our clients’ requirements, so we cannot guarantee a number of surveys or that you will qualify for any of them. Some surveys end early if you don’t match the target audience or if a quota is already full. Surveys may be hosted by our survey partners and clients; their sites may collect information under their own policies.
Rewards are shown in US dollars before you start a survey. Profile-survey rewards are added once every question in that profile is answered. Survey rewards stay pending until the project’s data has been checked and reconciled by the research client; only responses accepted at reconciliation are credited. Rewards are not cash or property, have no value outside the panel, cannot be transferred, and are redeemed through the incentive partners shown on the Rewards page (minimum redemption $20). Incentive partners receive the information needed to deliver your reward, and their own terms apply to the gift cards or payments you receive.
Answer honestly and attentively. Speeding, straight-lining, random or contradictory answers, duplicate accounts, automated tools, VPNs or other methods used to misstate your identity or location, and sharing survey links are not allowed. We use cookies, device signals and fraud-prevention tools to detect this (see the Privacy Policy, Section 8). Responses that fail quality checks are removed and earn no reward. We may suspend or close accounts that break these rules and cancel rewards earned through them.
Surveys may show you unreleased products, concepts or advertising. You agree not to copy, record, screenshot or share any survey content. Any comments, feedback or other content you submit may be used by PanelIQ as described in Section 5 of the Privacy Policy.
You can update your details, download a copy of your data, unsubscribe from marketing emails, opt out of the sale or sharing of your Personal Information, limit the use of sensitive information, submit a privacy request, or delete your account at any time from Account › Privacy & data or by emailing support@panelliq.com. Deleting your account removes your personal details and profile answers; rewards that are still pending or unredeemed at that time are forfeited. Accounts inactive for 12 months may be closed after a reminder email.
Informal resolution. Before starting arbitration, you agree to contact us at support@panelliq.com and try to resolve the dispute informally for at least 30 days.
Arbitration. Except for claims that qualify for small claims court, any dispute, claim or controversy arising out of or relating to these Terms, the Privacy Policy or the PanelIQ Site and Features will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration may be conducted by video conference or in the county where you live. Judgment on the award may be entered in any court with jurisdiction.
Class action waiver. You and PanelIQ agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person’s claims.
Opt-out. You may opt out of this arbitration agreement by emailing support@panelliq.com with the subject “Arbitration Opt-Out”, your name and your panelist ID within 30 days of first accepting these Terms.
Where the law of your country of residence does not permit pre-dispute arbitration or class action waivers for consumers (for example in the European Union or United Kingdom), this Section does not apply to you and you keep the right to bring claims before your local courts and data protection authority.
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law principles, except where mandatory consumer protection laws of your country of residence apply.
We may update these Terms or the reward programme. Material changes are notified by email or on the PanelIQ Site and Features; continued use after changes means you accept them. The service is provided “as is”. To the extent permitted by law, our total liability is limited to the value of rewards credited to your account. Nothing in these Terms limits rights you have under applicable consumer protection or data protection law.
Questions about these Terms: support@panelliq.com · PanelIQ – Privacy Office
See also our Privacy Policy.